FAQ's
Frequently Asked Questions (FAQ)
Dog Grooming FAQs
Q: How often should my dog be groomed?
A: The frequency depends on your dog’s breed, coat type, and lifestyle. Most dogs benefit from grooming every 4-8 weeks to maintain a healthy coat and skin.
Q: Do I need to book an appointment, or do you accept walk-ins?
A: We do not accept grooming walk-ins but we do accept nail trimming walk-ins.
Q: What’s included in a full grooming package?
A: Our full grooming package includes a bath, haircut, nail trimming, ear cleaning, and a brush-out. It also includes a bath bomb, blueberry facial, foot soak and anal gland treatment. We also offer additional services like de-shedding treatments.
Q: Do you groom cats as well?
A: Yes, we offer specialized grooming services for cats, including baths, haircuts, and nail trims, all done with gentle handling.
Q: My pet is anxious about grooming. Can you handle nervous dogs?
A: Absolutely! Our team is experienced in working with nervous pets. We use calming techniques to ensure your dog feels safe and comfortable during their grooming session.
Q: Do you use pet-safe products?
A: Yes, all our shampoos, conditioners, and grooming products are high-quality, non-toxic, and safe for pets.
Dog Daycare FAQs
Q: What does a typical day at daycare look like?
A: Your pup will enjoy supervised playtime, socializing with other dogs, enrichment activities, and rest breaks in a clean and secure environment.
Q: Do you separate dogs by size or temperament?
A: Yes, we separate dogs into groups based on size, energy level, and play style to ensure a safe and fun experience for everyone.
Q: Are vaccinations required for daycare?
A: Yes, we require proof of up-to-date vaccinations, including rabies, distemper, and Bordetella, to protect all our furry guests.
Q: Can I check on my dog during the day?
A: Absolutely! We provide daily updates, including photos and videos, so you can see how much fun your dog is having.
Q: Do you accept puppies in daycare?
A: Yes, puppies are welcome as long as they are at least 12 weeks old and have completed their initial vaccinations.
Q: What should I bring for my dog’s daycare visit?
A: Just your dog and their leash! If your dog has specific dietary needs, feel free to bring their food or treats for meal times.
Q: Is there an evaluation process before my dog joins daycare?
A: Yes, we conduct a temperament assessment during your dog’s first visit to ensure they’re a good fit for daycare.